Claims Service: Afterhours claim service. Benefits: 24hr claim assistance. Options: For emergency we have on-call adjusters for your service. For non-emergency, you may contact one of our 3 branches or leave a message and we will get back to you during office hours. WHO TO CONTACT IN THE EVENT OF A CLAIM. One of the benefits of having a broker is that if you have an incident, we can make arrangements on your behalf. We can file your report and act as your advocate in the event of a dispute. EMERGENCY CLAIMS In an event that you have an emergency claim and we are not available to assist you, please contact our afterhour claim service hotline. We work together with professional adjusters from Kernaghan Adjusters who will help to mitigate your loss quickly and efficiently. AFTERHOUR "EMERGENCY" CLAIM HOTLINE Within the Lower Mainland 604-688-5651 Outside the Lower Mainland 1-800-387-5677 (LOSS) NON-EMERGENCY CLAIMS If you find yourself in the event of a loss that does not require immediately assistance, please contact one of our branches or fax a claim report to our office. Claim report forms can be found in the form section of our website.

WE ARE HERE TO HELP FACILIATE YOUR CLAIM Please have the following information ready when you report your claim: Policy number. Date, time, and description of the loss (fire, theft, etc.). Description of the property damaged or stolen. Details on any police or fire authorities involved. OTHER CLAIM CONTACTS ICBC DIAL A CLAIM     604-520-8222 TRAVEL INSURANCE CO-ORDINATORS(TIC) USA OR CANADA 1-800-882-5246 COLLECT WORLDWIDE 604-639-8849