AJ Abdu

Claims Account Manager, Commercial Transportation

I am AJ Abdu, a Claims Account Manager at Axis Insurance, specializing in commercial transportation and financial program clients. I support clients through every stage of the claims process, offering clear guidance, steady communication, and practical solutions from first notice of loss through to final resolution. My goal is to help clients understand their coverage and navigate claims with confidence when it matters most. 

I graduated from the insurance program at Mohawk College and have more than six years of experience in claims management. This background allows me to handle complex files, interpret policy wording accurately, and apply sound judgment to a wide range of loss scenarios. 

At Axis, I manage commercial transportation and financial program claims across Canada. I take a thorough, solution focused approach to both routine and challenging cases. I have contributed to improving internal claims practices and played a role in training new team members. These efforts help strengthen our overall claims operations. I focus on making the claims experience clear, manageable, and supported by transparent communication. 

Outside of work, I stay active in my community through local events and volunteer initiatives. I enjoy exploring new places, spending time with family, staying active, and following soccer and basketball, especially FC Barcelona and the Toronto Raptors.