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Insurance & Risk Management for Staffing Agencies

Staffing firms face unique, fast-moving risks – ranging from workplace injuries and EPL claims to contract disputes and vicarious liability for placed workers. As client expectations shift and liability becomes more complex, your insurance program should evolve too.

At Axis, we work with staffing agencies across Canada to design tailored insurance solutions that reflect the realities of the placement business. Whether you’re placing talent in healthcare, light industrial, admin, or executive roles, we help ensure your coverage matches your operational, contractual, and reputational risk.

Our team offers:

  • Strategic policy placement across E&O, D&O, EPL, cyber, malpractice, and more
  • Risk advisory focused on contract terms, placement liability, and workforce structure
  • Experience navigating claims tied to placements, HR disputes, and client-side risk transfer

We’re not just here to quote – we’re here to help you protect the business you’ve built.

Why Staffing Agencies Work With Axis Insurance

We understand the operational pressures that come with client demands, candidate expectations, and evolving liability. Our Professional & Financial Services team specializes in working with staffing agencies across Canada – helping them protect their business, placements, and reputation.

• Decades of experience managing staffing risk across healthcare, industrial, admin, and professional placements

• Access to top-tier domestic and international insurers

• A proven process built around risk discovery, program design, claims support, and proactive strategy

Whether you’re approaching renewal or reassessing your coverage, we offer clear, confident guidance – without pressure or obligation.

Model Insurance Portfolio


To protect your business from the real-world risks tied to talent placement, Axis typically recommends the following core coverages for Staffing Agencies:

Professional Liability (E&O)

Protects your agency from claims of negligence, misrepresentation, or failure to meet contractual obligations – especially important for sensitive or regulated placements.

Medical Malpractice (Optional)

Essential for agencies placing healthcare staff. Covers allegations tied to clinical care, patient harm, or professional misconduct.

Abuse Coverage

Available for firms placing staff in caregiving, healthcare, or youth-serving environments. Offers critical protection against high-severity allegations.

Employment Practices Liability (EPL)

Covers internal claims related to harassment, discrimination, wrongful termination, or workplace disputes involving recruiters or admin staff.

General Liability

Protects against third-party bodily injury or property damage not tied directly to staffing services – such as incidents at your office or recruitment events.

Cyber Liability

Covers breaches, ransomware, and unauthorized access to confidential data – vital for agencies handling large volumes of personal and employment information.

Property & Business Interruption

Covers your office space, equipment, and lost income if operations are disrupted by fire, flood, or other perils.

Crime Coverage

Protects against losses caused by employee theft, social engineering fraud, or dishonest acts that impact your agency or clients.

Group Benefits

Provides tailored group benefits to support staff wellbeing, talent retention, and organizational sustainability – covering health, dental, life, disability, and more.

Start With a Quick Conversation

Whether you’re planning ahead or need a second opinion, we’re happy to help. Drop us a note and we’ll take it from there.

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Frequently Asked Questions

We specialize in working with staffing agencies. That means we understand how liability actually transfers in placement contracts, what’s typically excluded in off-the-shelf policies, and how client expectations can shift risk back onto your business.

Our programs are built around real-world staffing exposures – like vicarious liability, EPL, and contract-driven financial loss – not generic commercial templates. You’ll deal directly with senior specialists who know your industry and structure your coverage accordingly.

Not at all. If your current policy is active, we’ll coordinate the new one to start as soon as it ends – so there’s no lapse in coverage. We’ll handle quoting, paperwork, and any client certificate updates to ensure a smooth transition.

Even if you’re mid-policy, we can still review what you have, flag any gaps, and prepare recommendations for your next renewal – without disrupting your operations.

No – most staffing insurance policies we work with are claims-made, which means your current insurer is still responsible for any claims tied to incidents that happened during that policy period.

We also review prior acts coverage and continuity wording to make sure you’re not left exposed – especially when it comes to placed worker incidents or internal HR matters that may arise later.

Typically, we need a copy of your current policy and/or application, your renewal date, and a bit of background on how your agency operates – placement types, sectors served, and any key client requirements.

From there, we’ll prepare a side-by-side comparison, highlight any gaps or overlaps, and flag opportunities to improve protection or reduce cost.

Ideally 90+ days out, but even a few weeks can work. The earlier we connect, the more strategic we can be – especially if you’re reviewing contract-driven exposures or coverages like D&O, EPL, or malpractice.

Our Specialists

We understand the operational realities and contractual risks staffing firms face – and we’re here to help you manage them with confidence.

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