Michael Fan holds a Bachelors of Business Administration through BCIT, as well as his CIP and CRM insurance designations. Focussing on the account management of small to mid-sized commercial Property and Casualty risks for the past seven years, he is passionate about building rapport with his clients through excellent customer service and his ability to find creative solutions to interesting challenges.
Grounded in a philosophy that clear, honest communication goes a long way in both professional and personal life, Michael believes that setting expectations and addressing miscommunications as soon as possible can not only mend relationships but strengthen them.
Michael is a team player who is motivated by learning new things and sharing ideas & perspectives with his colleagues. Ever conscious of the emotions and communication styles that others bring to the table, he strives to ensure that everyone around him feels comfortable and trusts that all of their interactions with him will be positive and professional.