Ruby Katapang

Account Administrator II, BSAA

I’m Ruby Katapang, and I am an Account Administrator II on the Broking Services & Account Administration (BSAA) team at Axis. My role focuses on helping corporate clients secure the right coverage by identifying risks, managing renewals and new business, and negotiating with underwriters. I bring a hands-on, personalized approach to client service, ensuring each account is managed with care and precision.

My professional path has been anything but linear. I began in tech sales in the Philippines, supported our family business, worked as a virtual assistant in real estate, and then moved to Vancouver as an international student. I earned a BBA in Marketing with distinction before entering the insurance field in 2021. Since then, I’ve earned my Level 2 license and continue to grow in the industry through mentorship and hands-on experience.

At Axis, I specialize in small to mid-sized commercial accounts across BC, offering support across administration, marketing, and client advisory. I recently helped a logistics client address their cyber risk exposure by guiding them through a phased risk control strategy, boosting both resilience and customer trust.

I align with Axis’s vision by equipping clients to face risk with clarity. Whether it’s reviewing policies or uncovering coverage gaps, I aim to make insurance more actionable and relevant to the people we serve. Outside of work, I enjoy interactive gaming, Korean dramas, and hope to get back into badminton, my varsity sport from earlier years.